Express Shipping orders must be placed before 11am AEST for same day dispatch. Express orders placed after 11am AEST will dispatch next business day. Express orders are anticipated to be delivered within 1-3 business days to most metropolitan areas (express shipping may take up to 5-7 business days to remote Australian locations). Please see Australia Post website for expected delivery times for your location.
Local Pickup - You will receive an order confirmation and then once your order is packed you will receive an email with collection dates and times.
How do I go about changing my current order?
Unfortunately, we are unable to change orders once they have been paid and processed.
How do I track my order?
Once your order has been shipped, you will receive an email from Australia Post or Sendle with a link and your tracking number. If your package has not arrived within the timeframe advised, please call your local Post Office just to make sure it's not waiting there for collection. If the parcel is not at the Post Office, contact our team on firstname.lastname@example.org and we'll chase it up with Australia Post or Sendle for you.